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Terms of Service


By placing an order or using the services of blau druk, you agree to the terms outlined below.

These terms apply to all purchases and activities conducted through our website. blau druk is based in the Netherlands and operates in compliance with Dutch and European consumer law.

Applicability;


These Terms of Service apply to all offers, orders, deliveries, and agreements between you and blau druk, regardless of your location. When you place an order, you confirm that you are aware of and agree with these terms.

Products and Orders;


We offer a selection of electronics and coffee-related products, and lifestyle items. While we aim for accuracy, product descriptions and availability are subject to change without notice.

  • All orders are subject to acceptance and availability.
  • Prices include VAT (for EU orders) unless otherwise stated.
  • We reserve the right to cancel or refuse any order at our discretion.

Shipping and Delivery;


We ship from the Netherlands to EU countries and worldwide.

  • Estimated delivery times are provided for guidance and are not guaranteed.
  • Shipping costs and available methods are shown during checkout.
  • Customs duties and import taxes (outside the EU) are the responsibility of the recipient.

Returns and Refunds;


We follow EU return guidelines.

  • You may return unused, undamaged items within 14 days of delivery.
  • To start a return, please contact us first. Returns without notice may not be accepted.
  • Refunds are processed after returned items are inspected.
  • Original shipping costs are not refunded unless the product was faulty or incorrect.

Warranty and Faulty Products;


Our electronics and applicable products are covered under the legal warranty applicable in the Netherlands.

  • If a product is faulty or becomes defective within the warranty period, contact us with proof of purchase.
  • We will offer repair, replacement, or refund, as appropriate.
  • This warranty does not cover damage from misuse, accidents, or unauthorised modifications.

Pricing and Payment;


All prices are listed in EUR unless otherwise noted.

  • We accept secure online payments via major credit cards, iDEAL, and PayPal.
  • Full payment must be received before your order is processed and shipped.

Limitation of Liability;


Blau druk is not liable for:

  • Indirect, incidental, or consequential damages arising from use of our products or website.
  • Delays or failures caused by events beyond our control (force majeure).

Privacy;


Your personal data is handled in accordance with our Privacy Policy. We only use your data to process orders and enhance your site experience. We never sell or share your data externally.

Intellectual Property;


All content on this website, including text, visuals, and branding, belongs to blau druk unless otherwise credited. You may not reproduce or use our content without permission.

Governing Law and Disputes;


These terms are governed by Dutch law. In the case of disputes, we aim to resolve issues directly with you. If necessary, disputes will be submitted to the competent court in the Netherlands.

Changes to Terms;


We may update these Terms of Service from time to time. Continued use of our website and services after changes means you accept the revised terms.

Thank you for supporting blau druk. If you have any questions about these terms, reach out through our contact page.

Last updated May 2025.